MonsterMash said:If you want to learn either Oracle or SQL Server there are now somewhat cutdown versions being made available for free by Oracle and M$, the open source systems like postgres and MySQL are free as well.
I did not know Oracle and MS were able for free. Where can I obtain these? I knew MySQL and PostgresSQL were available, but I'm still slowly learning my way around Linux.
Bront said:We're the people that call you when things go wrong.
It can vary from simple hardware/software issues (usually more of a help desk), to things like what I do, which is Batch Monitoring (Watching the job stream, troubleshooting and ticketing issues, working with support to resolve failed jobs, scheduling and calling in jobs).
Neat. I'd rather not go down the help desktop route much more, since that's what I do now and it's not my cup of tea. The second doesn't sound too bad, especially if I can get a "taste" of different job function (network admin, coding, and database).
Bront said:Honestly, it's probably a good way to get into a company. The pay can be fairly decient, you get to learn how people interact with applications or how the system handles the use of databases, and it should give you an appreciation for the support guys on the phone who call you asking you to fix things. I've been at my current position for almost a year, and it has been a lot of fun, as well as a learning experience in IT Infrastructure. On an average night, I get to watch at least fifty thousand jobs, many of which run multiple times throughout the night, as well as play with the infrastructure that keeps them going.
I make an "okay" salary at my current job, $11 an hour, good for entry-level support, bad sometimes for the many hats I sometimes have to wear. My next job I'd hope to make $15 an hour with some certs and more experience, is that practical with operations support?
Bront said:Schooling can help, so can certifications, but generaly employers are begining to look for experience as well. Simple tech work can lead to bigger and better things if you are constantly striving to learn them.
I do have a Bachelor's degree, if in an unrelated field. My "tech support" position gives me more insight than I ever thought possible.
Bront said:A big thing is to keep yourself out there. Working tech support? Start looking for that next step after you've settiled in for a little bit. It may take a while, but keeping a look out is good, and doing it while you have a job is not only better for you and your finances, it looks good to an employer to see that you're driven to move beyond your current position.
Simple Certifications that help: A+, Network+, MCSA and MCSE (and even the tests heading into them).
I have my A+ book and study guide; I've been fairly lazy studying for it. I definitely think Network + is next.
Do you think MCSA/MCSE is worth the money so early in my career?
Thanks everyone for the advice.