"Good morning!" he says cheerfully, with a friendly and honest smile. "My name is Pavo Rameirez. I am an aide to Mr. Santala, and on behalf of Ms. Vaile, Mr. Santala and SAP, I welcome you. This is my personal secretary, Ms. Price," he says of his aide, who dutifully takes notes on her data pad. "We're here to take a few pictures and make sure we have your names spelled correctly so we can have your security passes ready when we reach SAP Corporate Headquarters. We want to endeavor to make your visit to our company as comfortable and streamlined as possible." He is very professional and very friendly, and seems to you all an honest and trustworthy individual. Definitely the person to send to make a good first impression.