Holiday Customer Service Hell.

[Altamont Ravenard]

(starts with a V I’m being good for Eric’s Grandma)

A visage?



AR

 

[Ranger REG]

I wish I could feel your pain, guys. Honestly, I do.

BTW, my gripe is when merchandise company uses terms like "Continental US only," As if they don't want to service the rest of the states (oh, like Hawaii) and US territories or give us the same offer for mainlanders.

 

[Thornir Alekeg]

But I mean, come on! I bought it TEN FREAKING MINUTES ago and you're telling me I can't get my money back? That's absurd.

How long does it take to rip a CD on a laptop in your car? The policies suck, but the store I worked in had a very liberal policy when they first opened. Then we started noting the people who were obviously building their collection by making their own copy and returning the one they had bought. When one person over the course of one month bought and returned 8 different albums by the same artist, it was a little obvious what was happening. Hence the policy they instituted, and yet it was also the reason thet we were allowed to make a judgement call and go against the policy. Of course in a big corporate store like Borders they are less likely to give the employees the power to use theri discretion.

 

[Argent Silvermage]

Well, I answer phones at one of the major airlines here in the good ole US of A...there are so many it's not funny.

The best one is:

Agent: "What cities were you wanting to travel between?"

Customer: "I want to go to New York"

Agent: "And where are you?"

Customer: "My kitchen"

This happens at least once a month in one way shape or form.

I usualy get this...
Me: What kind of shipping would you like?

"customer": To my home.

 

[Argent Silvermage]

Well, your job certainly puts you in a position to deal with much wierdness. "It doesn't taste real." I laughed and shuddered at the same time.

You have no idea how hard it was for me not to as him how a man who I'm assuming has never even been near a naked woman other then when he was born would know the taste.

 

[Hanuman]

Double post

 

[Hanuman]

Triple post even!

 

[Hanuman]

Years ago I worked in tech support for a international paint company. One day I recieved a phone call that went like this.

Me: Hello how can I help you.

Caller: (she is screaming) You f**king a**hole this crap paint of yours won't dry! Its been days now!

Me: (mental sigh) Sorry to hear that.Please if you could tell me what product you used and how you applied it I may be able to help you.

Caller: (still yelling) We used your One Coat Ceiling White all over every ceiling in the house! We used rollers to put it up but this rubbish paint just won't dry! I mean really what is this company trying to pull.We even waited a day before we put on the second and third coats and well what are you going to do about it!!!!!

Me: (Having a Monty Python Biggus Dickus moment and speaking very slowly) So you put on three coats of "One Coat Ceiling White"..................

Caller: (silence)...........................

Me: Hello?

Caller: Are you calling me stupid?!?

Me: (lost it)Bwwwwwaaaaaaahhhhhhhahahahahahahahhahahahahahahah

Caller: (Shriek of pure rage) sounds like the phone has been launched at a wall and the line goes dead.

I then get up and go to my bosses office as I'm sure the s**t is going to hit the fan and find him with the call monitoring headphones on, red faced doubled over with laughter.

I recived a verbal warning and a case of wine.

 

[Queen_Dopplepopolis]

AAAAAGGGGHHH!!! AAAAGGGGHHH!!! AAAIIIEEEEE!!!! NO NO NO NO NO NO!!!!

My reaction was similar. *shudder*

 

[Tinker Gnome]

I would be glad I even had one. I mean so what if it doesnt taste real, just go eat some doritos and drink mountain dew while you are using it, then you will taste SOMETHING.