My mom is of a certain generation that believes a trip to the doctor is a wasted trip unless she gets a prescription. "I paid her all of that money and she didn't even give me medicine!" she will say.
I imagine if my mom was told "pills won't help you, go to therapy instead," she would hear "there is nothing that can be done, you are all on your own" because she believes therapy is "just talking to people, and I already do that." She can't understand that therapy is a very important, effective, and necessary means of treatment for certain problems.
The doctor said "pills won't help, go to therapy." That is absolutely not the same as "get over it," but people like my mom stop listening after they hear the part about pills. (It's really frustrating.)