Thomas Shey
Legend
Other humans are scruitable. You just may need an intense scruit. And maybe be willing to toss away many preconceived notions.
And of course communication is two-way. My reaction to "Just talk to your players" has been "If your experience has been 'just talk to people' is, on the whole, an easy thing to make work, you've had a far different set of experiences in life than I have." People are often resistant to expressing themselves for any number of reasons, some legitimately come by, and convincing them they should is a talent not everyone possesses. Among other things, when someone is hesitant or resistant to express how they feel about something, it can be difficult to pursue it without effectively pressuring them.