Yeah, something's a little off in their subscriptions department. I had let my Dungeon subscription lapse because I wanted to get it and Dragon renewing at different times to lessen the impact on my wallet, and of the two I knew I'd be way more likely to drive to a store to buy Dungeon. Well I give it a good six or seven months, send my card in to subscribe and check the "bill me" box because I wanna pay by check.
First issue arrives six weeks or so later, but the bill never does. Neither does the next issue. So I e-mail customer service, and sure enough they've stopped sending me issues because I never paid the bill they never sent. Meanwhile the bill finally arrives and I get my check in the mail the same day.
Well customer service informs me that I'll be missing two issues as a result of all this. I pick them up at the store no problem, but with all the delays and lead times on mailing lists for issues, things have looped back around so that I wind up having to renew Dragon within about six weeks of paying for Dungeon. ARGH!
To top it all off, I receive a "it's time to pay for Dungeon" letter in the mail about two months after I mailed my check.
I think I liked it better when I was buying the magazine at the store.