I'm not sure why you see it that way. Is there a difference between stunning and going unconscious or are you saying that the customer service reply doesn't consider -5 hp to be unconsciou?
Neither.
This outsourced individual from RightNow, (not WoTC), is claiming that the
triggering of an Immediate Interrupt occurs after the attack has resolved.
"Bear's Endurance triggers once the attack is resolved,"
In both those cases, the attack has not resolved--in the first, the stun effect is part of attack resolution, and in the second case, the effect line is part of an attack power, and therefore part of the attack.
Which means, if CS is right, the attack resolves (the target is damaged, and stunned) and then his immediate interrupt triggers (heal up)... by which point he's already damaged, dropped below zero, AND dying, AND unconscious, AND prone.
Which means that he can't take immediate actions. Like Bear's Endurance.
So the interpretation, as they say it, cannot work.
Yes, I do. It sucks to be dazed or stunned. Not a big news flash.
And I don't agree with your use of the term "the trigger has ALSO fully resolved." I think their reply rpoves that a trigger need not be an action. It CAN be an action, but in some cases, like Bear's Endurance, it can merely be a condition.
By their interpretation Bear's Endurance interrupts the "dropped to zero condition," not any portion of the attacker's action. And being dazed or stunned at that point would disallow you from doing so. Sucks for you at that point. Luckily you've got three death saves and other party members that can trigger healing on you with possibly as little as a skill check.
However, when the stunned or dazed conditions apply, they apply AFTER the damage has resolved, which means the target has already dropped to zero. Which means that the resolution of being dropped to zero has already resolved. Which means that the
interrupt, by their interpretation, must be resolved after the resolution of said condition.
Which is not how interrupts work... they resolve
before the trigger is finished resolving. The CS's interpretation is in direct violation of that simple premise by any interpretation... once the attack has resolved, being dropped to zero has already resolved. Which means that an interrupt cannot be triggered and resolved at that time, by
the rules for how interrupts work.
Their interpretation is fully consistant with how
reactions work. But if your interpretation has the interrupt resolving after the trigger has done resolving (as theirs clearly does) then it's ignoring the rules source stating that interrupts must resolve
before the trigger has done resolving. It's opposite to the rules. The case is pretty clear, they are wrong.
-----
Let's go over the second power, to see why it can't work:
Hit: Deal 1d6+29 damage
Effect: The target is dazed.
Start from the successful resolution of the hit:
Hit line resolves:
Damage effect of 1d6+29 damage... modifiers thrown in, let's say it comes out 34 damage.
34 damage is applied to the target, hit points are subtracted
Target is now below zero.
Target has dropped below zero, so now has the dying condition
Target has the dying condition so now has the unconscious condition
Target is unconscious, so now has the helpless and prone conditions
Hit line has fully resolved
Effect line resolves:
Target is now dazed.
Effect line has fully resolved.
Attack has fully resolved.
CS says you can now use bear's endurance... wait... can't... because the user of the power has dazed and is unconscious.
Taken further, their interpretation means Bear's Endurance cannot work at all. By the time EVERY attack finishes resolving, if you're dropped below zero, you're already unconscious, and cannot use immediate actions.
I don't like CS interpretations that mean the power can never be used.