When I look at the White Wolf site, I'm amazed. Absolutely shocked! The website is clunky. I'm never sure whether I'm on the main page, or the online store. Or what game I'm looking at! The only thing that changes when you select a different game is some text in the toolbars, the color scheme and some of the news stories. It's poorly orginized, and that's just the main page.
True dat.
The writers are nowhere to be seen.
I post there quite often, actually. Lots of us do. Are you sure you took a good look?
And the community? I know there's the Camarilla, but it's poorly orginized, membership is down, activity is low, and the forums are dead. For one of the greatest LARP-book publishers in history, they can't even afford to release new supplements for Mind's Eye Theater in PDF because they can't sell enough product to pay the writer!!
For one thing, White Wolf paying a writer means that the writer makes more than lunch money. It also means that production gets paid too. These are not insignificant costs. That said, WW could probably afford to release more MET, if they didn't expect every line to support itself through its own profits.
I've already addressed how the Cam works, communications-wise. Otherwise, the forums have a fair bit of activity, though the observation that chatter tends to be spread out among multiple sites is correct. Shadownessence is the go-to fan run site, in my opinion.
Note also that WW runs several web-based chat venues on its server. There's a whole lot of live conversation going on.
Nevertheless, I do think the site is a tad clunky. I personally think it's a mistake to base an entire site on dynamic content just because bugs are endemic and load times are poor.
The biggest shock to me was Hunter: the Vigil. Hunter is such an enormous power-house franchise for them. Video-games, a LARP book in their older edition... Hunter: the Reckoning was popular. Now, with the opportunity to make what could be the second-biggest game release of 2008 (4E being the obvious first), they could strike while the iron is hot! The opportunity to maybe bring some new players who feel unwilling to take on 4E D&D into World of Darkness. And when did Hunter release? This past week. But you'd never know from their site, because they havn't even announced the release in a news feed yet!
Uh, that's not really true. The RSS feed has a ton of previews and multiple announcements of the impending release.
I don't understand what's going on here. World of Darkness is an incredible game. The books obviously sell well due to many years of a loyal fanbase, but where's the game!? I'm part of the gaming community in New York City, where I see all sorts of games being played. I see World of Darkness books fly off the shelves constantly at the gaming hub I frequent, but I never see a group playing the game or any orginized gaming going on for WoD at all. And I blame this on poor community-building skills.
Gaming groups are not "the gaming community." The gaming community is a mix of meetups, stores, clubs and messageboards. Gaming groups are private. I'm involved in several gaming groups, but few of their members are part of the "gaming community."
Nothing. Nothing being played, nothing being done. No orginized play, no play at all. It's sad, cause I've played the game and loved it. But now I know why I never started a campaign. The WoD community is almost as lonely and dark as the world it takes place in.
The Camarilla is actually pretty big. There are multiple webchat games -- in fact, WW pioneered this form in many ways. Aside from the chats they host, there are usually a bunch of fan-run chat games going on at any given time. WW doesn't to RPGA organized play, though.
I've been talking to my gaming store (a big-deal game shop in NYC) about getting some hunter games going in the store. They've handed me the Hunter: the Vigil sample adventure and quick-start booklets, so I'll see if I can get an event going. But not with any help from White Wolf. Don't see how that could happen.
Have you considered emailing the company?