Tia Nadiezja
First Post
You can't. Most of the problems with the actual rules don't happen at the AL level; they happen at the WotC level.I'm not sure I agree with all of those, but Ainulindalion since you have the timeline and responsibilities down, I would ask how should the Admins fix the perceived problem, noting of course that we are still not employees and have no power to get product early, change release dates or make announcements on things we don't control?
In other words... the job you have is terrible. You get to spend a pile of time listening to people complain about things that they feel like you should be able to fix (and, for some of them, you absolutely should be able to fix them!) and you can't fix those things, and you don't even get paid for it.
But you're the ones who are here, on the forums, because WotC's people have thrown you to the wolves, and I'm so very sorry that's what's ended up happening. You're the ones who actually interact with the community, so you get the community's ire when something doesn't work, then all you can do with that ire is pass it up the chain. I absolutely get how frustrating that is. I couldn't do it - well, I could, but I'd have to quit my paying job because I certainly don't have the patience to do both, and then I would starve. Bad scene all around, there.
This gets fixed by the people with the power to fix it showing up and listening and fixing it. The only things the AL staff can do are to listen, respond with empathy rather than dismissiveness, and pass things up the chain - with some urgency, given that the system is broken.
I have made suggestions on fixes to particular things - most notably, a fairly straightforward fix to the problems with the story origin system (instead of tossing out everything every season, keep a certain amount of noncore material and phase things out as sufficient new material is produced to replace them - accomplishes the same goal with substantially less restrictions and nothing like the absurdity of Season 3's total lack of extra options), but they aren't suggestions that are within the power of the AL staff to enact, which is awful.