Unfortunately Marvel has a tendency to go too black and white for my taste. They started him out legitimate, genuine good guy, wants to do the right thing, has an honest and true bada** military record to back it up. Honestly they made him look in the right initially, with Bucky and Falcon coming off as childish.
But even by the end of the episode we are seeing a bit more "dickish" behavior, and considering how in Wandavision the director of SWORD went from a decent looking human being in the first episode, to literally shooting at children by the end....I don't have a lot of hope in an actual multifaceted character.