
We can find post after post after post of people who are happy wildshape templates are gone, and ones who are sad they are gone. How many of those people would switch sides if they gave us a different set of wildshape templates? We have no idea. Maybe templates would have gone through then, sure. But then what? All the people who STILL didn't like templates and who now saw them being incorporated would say the process was flawed-- because they didn't get what they want.
And what about if WotC HAD given us a much more in-depth wildshape template system-- and it STILL came up that less than 70% of the players liked or tolerated it? What then? Was the survey flawed EVEN THEN? Would WotC have to then produce another full and complete 1-20 level wildshape template system for us to "test" so that they could finally get an "accurate" reading of what people REALLY felt?
Well guess what... even if they iterated on the design that third time, those that didn't get their way would still claim the system was messed up and the process was flawed.
WotC can't win with any of you people. So they don't try to win... they let all of us battle it out amongst ourselves. And if it turns out 25,000 other people just don't like that thing you do-- in whatever form or format it was presented to us-- that's just too bad for you. And you can complain about that... but those complaints aren't going to change anything.