I must say that this whole business is just sad. Really sad. As for the overall business practice of "outsourcing"--yeah, I've read about it. It's been a long time coming, gradually making its way through the American economy. Just like hiring "temp" workers. Yeah, there can be some legitimate need for "temp" workers, but far more often, it seems that companies merely attempt to find ways to get rid of all the long-standing permanent employees who actually get paid good salaries and have benefits, as well as worker's protections and rights, in favor of a pool of half-to-semi-trained "temps" that do work at half the quality, for half the pay, with fewer benefits and few to non-existent rights. The employer can much easier get rid of temps, at a moment's notice, and not have to actually concern themselves with grievances Human Resource Departments, unlawful firing, and many other rights and protections, because "temps" have no rights. A boss can get rid of them with one simple phone-call, merely saying that the person in question "just isn't working out"--that afternoon, the temp returns to the "temp" pool, and the next morning, a whole new temp arrives.