Tony Vargas
Legend
A lot goes into marketing and commercial success.They would have made more money if they first designed 5e for people unlike themselves.
Properties like D&D that have mainstream name recognition but very low adoption and a highly opinionated fan base with some extremely vocal/strident members need to walk a tightrope between apealing to the mainstream and appeasing the most extreme fans, because that fringe of the fan base becomes, for the newb exploring the IP's internet rabbit hole, the face of the fandom and thus, the property.
Yes, any such project could be much more successful if tuned to mainstream sensibilities. As long as the fandom remains complacent and welcoming. If even a sliver of the base turn toxic, the entire fandom, and franchise becomes much less appealing to the mainstream.
Star Trek and the MCU are examples of franchises doing that very successfully. Transformers had a rougher time of it.
D&D went through that, and while accidents of timing and industry politics and less publicly known considerations likely had a lot to do with it, 5e did walk that tightrope successfully.
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