Sadras
Legend
@Celebrim great post #64- can't XP at this time 
I agree with this.
If memory serves me, the original poster's reason was that the PCs genuinely had no idea where they were in this new city. Are you suggesting the DM suddenly breaks immersion (for himself at least) and feeds players information just to keep the story going? As a DM I do not find it appealing. Like Abed in Community said "I have to remain objective, otherwise the game has no meaning"
You see it hasn't come down to the luck of die like in combat, where we as DMs might fudge once in a while, its come down to character decision-making which has brought them to be lost in the sewers.
Surely they could have done their research - purchasing maps of the town & maps of the sewers and began tracking their movement or attempt to get a guide (cleaner, architect, perhaps a sewer kid..etc) They didn't think it through, they fracked up, lets not defend the PCs here. Consequences of decision making...this is starting to sound familiar
What is your opinion in the instance where PCs misread the desires/motivations of the NPC? Surely characters can be wrong? Do we as DMs have to spoon feed the PCs so that all information is readily available and known?
I agree we should at least hint at the information/knowledge is out there, but to only rule on whether a PC can be wrong if they have had all the knowledge known, is not something I subscribe to, gameworld backstory inclusive.

Yeah, I respect my players' agency enough to let them fail when they make a bad decision.
I agree with this.
What's wrong with giving the players what they asked for at this point? They've indicated that they don't want an encounter at this point, so what's wrong with just giving them what they asked for and moving on?
If memory serves me, the original poster's reason was that the PCs genuinely had no idea where they were in this new city. Are you suggesting the DM suddenly breaks immersion (for himself at least) and feeds players information just to keep the story going? As a DM I do not find it appealing. Like Abed in Community said "I have to remain objective, otherwise the game has no meaning"
You see it hasn't come down to the luck of die like in combat, where we as DMs might fudge once in a while, its come down to character decision-making which has brought them to be lost in the sewers.
Surely they could have done their research - purchasing maps of the town & maps of the sewers and began tracking their movement or attempt to get a guide (cleaner, architect, perhaps a sewer kid..etc) They didn't think it through, they fracked up, lets not defend the PCs here. Consequences of decision making...this is starting to sound familiar

This all relates to the same point - player knowledge. I would be hesitant to have the player learn whether or not his/her plan can succeed, in virtue of the gameworld backstory, only at the point of resolution. I generally prefer to have the players make their choices against a backdrop of known story elements, but in which they can't achieve everything they want (or, at least, not easily or obviously).
What is your opinion in the instance where PCs misread the desires/motivations of the NPC? Surely characters can be wrong? Do we as DMs have to spoon feed the PCs so that all information is readily available and known?
I agree we should at least hint at the information/knowledge is out there, but to only rule on whether a PC can be wrong if they have had all the knowledge known, is not something I subscribe to, gameworld backstory inclusive.
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