We are kind of talking about different uses of the expression. Not real refers to the platform, not the people on it (which is why I separated it out from the bot issue). I am not using it to say that the people online aren't real (otherwise I would not be concerned by the cruelty that happens on twiter). I am not talking about people who say it isn't real, so that means they can mistreat people online. I am talking about people who have been mistreated on line and get off because they realize it isn't real life, that people think and behave differently in online environments and it isn't conducive to empathy at the moment. That isn't real life, and that even many of the things people say there aren't even always what they really think (they are things people say to promote themselves, to play to what they think others want them to say, etc). Saying it is not a real place, is a way to help keep the voices on twitter out of your mind when they disruptive to your life or your way of thinking. I do give people the benefit of the doubt. I don't think we are seeing who people really are, I just think the worst part of them is being unleashed. I think a lot of people who see themselves as wonderful people are capable of more cruelty than they realize in the right circumstances. I have made a point of being as forgiving as I can towards the people who have been bad to me online, and hope they can eventually understand what they are doing is affecting real people. Twitter is a very negative place in my opinion and I think an easy way to rebuke that negativity is with a phrase like "it isn't even real" because in many ways it is not.