if you have no experience with something but the other person does, then I’d say you benefit from listening to their perspective instead of saying ‘but I know better’ because you quite literally do not (unless this were your field of study maybe). You would not do that in any other field of expertise (hopefully)
Your ‘evaluating what you hear’ sounds an awful lot like twisting it through your biases and ultimately dismissing it. To a degree that is unavoidable, we are all humans, but the less we let our biases affect our understanding, the better (that is why the scientific method is designed to minimize them). So maybe a little less evaluating and a bit more actually listening would be good
Constant dialogue without movement where one side has no lived experience but still wants to keep the dialogue going is pretty much the definition of trolling/sealioning, IMO.