If so, can’t you see why people might balk at the need for another person to come along and tell them that something they’re feeling isn’t harmful but is just upsetting? That it may seem like an attempt to downplay the importance of what they feel.
We use language to communicate.
Communication can break down when emotions affect the language one uses to communicate, and that is true for all of us. We all do it whether it be in an argument with a spouse/love one, watching sports, retelling of a story and yes even on Enworld.