Et pourtant tu restes avec un livre que tu ne peux pas lire. Dommage!I bought a book years ago off ebay, open it up, and its French. Go back to the listing, nope, English, pictures, English, contact the guy.
"No that couldnt be."
"Well it is, and heres a picture."
"Well you are Canadian, dont you speak French? No refund."
"Uh....no, either send me the right one, or give me a refund."
A refund it was, but still its all about trust as you say.