Gorck
Prince of Dorkness
I’ve said it before and I’ll say it again: they mislabeled the names of the response choices. Rather than Very Dissatisfied/Dissatisfied/Satisfied/Very Satisfied, they should have gone with something like Dissatisfied/Needs a Rewrite/Needs Minor Tweaks/Satisfied. That way, responders will know exactly what the option they choose means.